Saturday, November 01, 2008

Getting feedback from your learners


As a trainer, I feel that the feedback we get from learners is often underrated. Given that they are the direct consumers of what we deliver, I enjoy hearing from them what they think of my performance in the classroom. Piggy-backing on what Pat Kua wrote many months back here, I used the following list of questions to ask for feedback off my students.

  • When in class, how have I created a safe environment? What could I have done differently to better this?
  • How did I involve you in class? What would have helped your involvement further?
  • When you've made points in class, do you feel I've listened to you? Tried to understand you?
  • When answering questions, have I provided the clarifications you sought? If yes, then what specifically would you likely me to continue doing? If not, what should I do differently?
  • What things made it easy to understand my sessions ? What would have made it easier?
  • In my role as a trainer, do you think I was very effective or ineffective? Why?
  • What do you see as my greatest strengths in training and/or facilitation? What do you think I could work on?
  • Did I treat you with respect and acknowledge your contributions? How do you think I did this, and if not, what do you recommend I change?
  • How engaged did you feel in my sessions? Did I demonstrate the flexibility to tune the session to the group's needs?
  • Lastly, did I demonstrate a sense of humour and the courage to laugh at myself?

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